SUCCESSFULLY SERVING YOUR DEAF CLIENTS
Even though Deafness is a low incidence disability, more people than not have come across a situation with a Deaf or hard of hearing individual that has left them puzzled.
What are the best ways to communicate with a Deaf or hard of hearing person? What kinds of things should you know about Deaf people to be culturally competent? Is sign language a “real language” and is it universal? How do I go about getting an interpreter? What about deaf people who can talk? Are they still “deaf”? What responsibilities do organizations have in providing an accessible environment according to the ADA?
This engaging presentation will leave you with new knowledge about deafness and practical ideas of how to successfully serve your Deaf clients.